5/9/2023 0 Comments Bad reviews on mercari![]() But shame on Mercari for not holding their deadbeat 3rd-party sellers RESPONSIBLE for scamming customers!!! I've already been refunded, so that's no problem. Also I would like to receive the clock I purchased, that goes without saying. Mercari has sent me numerous spam emails since my purchase, all sleazy unwelcome marketing/sales spam, but refused to explain why the **** WAS NEVER SHIPPED!!! I would like a phone call from upper management ASAP, an apology, plus an explanation of what went wrong exactly, and assurance that the seller will be banned from the platform and unable to list future items for sale in which to SCAM customers, when they have no intentions on shipping the items. ![]() I need to know how to leave NEGATIVE feedback for this deadbeat seller "us4bartons" from *****, **. ************** that scammed me and they refuse to answer their phones or provide any customer service re: where is my item that I ordered and PAID FOR several weeks ago? This is for ID ************, user ID ********* for $11.85 purchased on 2/14/23 for a new alarm clock. ![]() Item was described as good condition and this arrived in poor condition with multiple deep scratches in the wood.I immediately reported this to Mercari They responded I needed to ship it back.The item dimensions are too big to ship back.After further research furniture delivery is not even available in my area and this item should not have been available for purchase through Mercari local.Customer service said I could pay to have it shipped back and they would refund me because the cost would be over $115 to ship it back.I advised them that I don't have the money to lay out.They said that is my only option.This is completely unacceptable that I am being held responsible for a listing that should never have been allowed and for a seller that lied about the condition of the item.I have asked multiple times for the issue to be escalated.I have no phone number to contact them. Table was delivered without any packaging and arrived extremely damaged and not as pictured. 3/1/23 purchased coffee table through Mercari local.
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